Privacy Policy

Last Updated:

This Privacy Policy describes how Xivdroz ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect.

Device Information

  • Technical data about your computer or mobile device, such as your IP address, device type, operating system, unique device identifiers, browser, and mobile network information
  • Information about your visit to our website, such as browsing history, time spent on pages, links clicked, language preferences
  • Cookies and similar technologies

Order Information

  • Name, address, email address, and phone number
  • Payment information (payment method details and billing information)
  • Purchase history

How We Use Your Information

We use the information that we collect to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, for customer service, updates and other website information, and marketing purposes
  • Process your transactions
  • Send you emails and newsletters
  • Find and prevent fraud

Sharing Your Information

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use service providers to help us run our website and provide related services. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us.

Additionally, if you are a resident of the EEA, you have the right to:

  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request portability of your personal data
  • Withdraw consent at any time where we relied on your consent to process your personal information

Data Retention

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@xivdroz.world or by mail using the details provided below:

Level 36 Governor Phillip Tower, 1 Farrer Pl, Sydney NSW 2000, Australia